ManifestPledge

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ManifestPledge

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Terms and Conditions

Terms and Conditions

1. Introduction

Welcome to ManifestPledge! These Terms and Conditions govern your use of our website, products, and services. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our website or services.

2. Use of Our Website

You may only use our website for lawful purposes and in a manner consistent with these Terms and Conditions. You agree not to:

  • Engage in any activity that could harm, disable, overburden, or impair our website or interfere with any other party’s use of the website.
  • Use any automated systems, software, or devices to scrape, extract, or collect data from the website without our express permission.
  • Submit false, misleading, or fraudulent information.
  • Violate any applicable laws or regulations.

3. Account Registration

To use certain features of our website, such as making purchases or accessing personalized services, you may need to create an account. You are responsible for maintaining the confidentiality of your account login information and agree to notify us immediately of any unauthorized access to your account.

By registering, you agree to provide accurate, current, and complete information and update it as necessary.

4. Product Information and Availability

While we strive to ensure that the products listed on our website are described and depicted accurately, we do not guarantee that the descriptions, images, or pricing are error-free. We reserve the right to modify product information, prices, and availability without prior notice.

5. Orders and Payments

By placing an order, you agree to purchase the items in your cart at the listed price, subject to availability. All orders are subject to confirmation and acceptance by us. We reserve the right to refuse or cancel orders at any time for reasons including, but not limited to, product availability or issues with payment processing.

Payment for all products must be made using the methods we provide. You agree to provide accurate and complete payment information for the processing of your order.

6. Shipping and Delivery

We will make reasonable efforts to ship your products in a timely manner. Delivery times may vary depending on location, product availability, and shipping carrier. We are not responsible for delays caused by third-party carriers, customs, or unforeseen events.

Any damage to products during shipment must be reported immediately upon receipt, as per our return and exchange policy.

7. Returns and Refunds

Due to the custom nature of our products, most items are not eligible for refunds or exchanges. However, if your product was damaged or lost during shipping, we will work with you to resolve the issue. Any damage must be reported immediately upon receipt of the product. Please refer to our [Return and Refund Policy] for detailed instructions on how to proceed in such cases.

8. Intellectual Property

All content on our website, including text, images, graphics, logos, and software, is the property of ManifestPledge or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any of this content without our prior written consent.

9. Limitation of Liability

To the fullest extent permitted by law, ManifestPledge shall not be liable for any indirect, incidental, consequential, or punitive damages, or any loss of profits, data, or business, arising from your use of the website or products, even if we have been advised of the possibility of such damages.

Our liability in any case shall be limited to the amount paid for the product or service in question.

10. Privacy and Data Protection

Your use of our website is also governed by our [Privacy Policy], which explains how we collect, use, and protect your personal information. By using our website, you consent to the collection and use of your data as outlined in the Privacy Policy.

11. Modifications to Terms and Conditions

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and the revised date will be noted at the top of the page. Please review these terms periodically to stay informed about any changes.

12. Governing Law

These Terms and Conditions are governed by the laws of the jurisdiction in which ManifestPledge operates. Any disputes arising from or related to these terms shall be resolved in the appropriate courts of that jurisdiction.

13. Indemnification

You agree to indemnify and hold harmless ManifestPledge, its officers, employees, agents, and affiliates from any claim, demand, or liability, including legal fees, arising from your violation of these Terms and Conditions or your use of the website or products.

14. Third-Party Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the content, privacy practices, or actions of these external websites. We encourage you to review the terms and privacy policies of any third-party sites.

15. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

ManifestPledge
Email: HELP@manifestpledge.com
Phone: 813-419-0521

Return and Refund Policy

Return and Refund Policy

At ManifestPledge, we take great care in crafting personalized products that are unique to each customer. Due to the custom nature of our products, most items are not eligible for returns or exchanges. However, we understand that there are rare cases when things may not go as expected. This Return and Refund Policy outlines the conditions under which returns or refunds may be requested.

1. Custom Products

As most of our products are made to order and personalized, returns or exchanges are not accepted unless the product is damaged or lost during shipping. Please review your order carefully before completing the purchase to ensure all details are correct, as these products are custom-tailored to your specifications.

2. Damaged or Defective Products

If your product arrives damaged or defective, please contact us within 7 days of receiving your order at [Returns@manifestpledge.com]. To process your claim, please provide:

  • A description of the issue (e.g., damage or defect).
  • Clear photos of the damaged or defective product.
  • Your order number and shipping details.

Upon review, we will offer a replacement or refund for damaged or defective products.

3. Lost or Undelivered Products

If your product is lost during shipping or has not been delivered within the expected delivery time, please contact us within 7 days of the estimated delivery date at [Returns@manifestpledge.com]. We will work with the carrier to investigate the issue. If the product is confirmed to be lost, we will arrange for a replacement or issue a refund based on the circumstances.

4. Non-Returnable Items

Due to the customized nature of our products, the following are non-returnable:

  • Goal Achievement Certificates
  • Life Commitment Contracts
  • Manifestation Journals or any other personalized products

These items are personalized specifically for you and cannot be resold or reused. Therefore, they are excluded from returns or exchanges unless damaged or lost.

5. How to Request a Return or Refund

To initiate a return or refund request for a damaged or lost product, follow these steps:

  • Contact us at [Returns@manifestpledge.com] with your order number and a brief description of the issue.
  • Provide photographic evidence if the product is damaged or defective.
  • For lost products, share the tracking number and any other relevant shipping details.

If your return request is approved, we will send you instructions for returning the product. You may need to return the item in its original packaging, if applicable.

6. Refund Process

Once your return is approved, we will issue a refund to the original payment method used for the order. Please note:

  • Refunds may take 7–10 business days to appear in your account, depending on your payment provider and bank processing times.
  • If your product is returned in damaged or used condition, we reserve the right to reduce the refund amount.

7. Shipping Costs

Shipping costs are non-refundable unless the return is due to a mistake on our part (e.g., a defective or incorrect product). If the product is being returned due to damage or loss, we will cover the return shipping costs.

8. Contact Information

For any questions or to initiate a return or refund request, please contact our customer service team:

  • Email: returns@manifestpledge.com
  • Phone: 813-419-0521


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